Cisco Small Business Products in Connecticut & New York


Get everything you need for business-class networking and voice communications across your entire company. Affordable and easy to use, the Cisco Unified Communications 300 Series lets you take advantage of IP telephony to reduce costs, boost productivity, and create a more collaborative company. It also includes built-in data and wireless support, plus advanced phone features such as voicemail and automated attendant.

Now you can replace your PBX or key system with a single, all-in-one network solution. Part of the Cisco Small Business product family, this solution is easy to set up and manage but flexible enough to grow and change along with your business.

Cisco Unified Communications 300 Series supports:

  • Voice: Telephone call processing, voicemail, automated attendant, and conferencing are included
  • SIP Trunking: Reduce telecommunications costs with Session Initiation Protocol (SIP) Trunking
  • Integrated Wireless: 802.11 b/g/n wireless access point for wireless data and wireless desktop telephone support
  • Built-in Routing and Switching: Integrated 10/100/1000 routing and 4-port 10/100/1000 switch
  • Growth: Add inexpensive switches and Cisco SPA Series IP Phones as your business grows


Cisco Unified Communications 300 Series offers a range of features including:

  • Lower communication expenses
  • Business-class calling and messaging
  • Full key system and small private branch exchange (PBX) features
  • Integrated wireless access point
  • A wide choice of phones for any business environment
  • Web-based management for easy phone changes
  • A return on your investment as your business grows and evolves
  • Peace of mind with the reliability you expect from Cisco



  • Integrated voicemail and automated attendant and voicemail to email notification
  • IP-based telephony supporting Cisco SPA300 and SPA500 Series IP phones
  • SIP trunking support for clear, high-quality voice services and telecommunications cost savings
  • Interoperable with up to 12 public switched telephone network (PSTN) lines (FXO)
  • Built-in 802.11b/g/n wireless access point lets employees stay connected to voice or data
  • 4-port Gigabit Ethernet (1000 Mbps) switch with VLAN support, to connect devices or expand
  • Gigabit Ethernet WAN port to connect your office to the Internet
  • Services up to 24 employees


Data Sheets

Cisco Small Business Unified Communications 300 Series (French Canadian) (PDF)
Cisco Small Business Unified Communications 300 Series


Cisco Small Business Unified Communications 300 Series Brochure (PDF)
Cisco Small Business Unified Communications 300 Series Brochure (French Canadian) (PDF)

Solution Overviews

Cisco Small Business Unified Communications 300 Series Feature Reference Guide (PDF)
Cisco Small Business Unified Communications 320 Overview (PDF)
Cisco Small Business Unified Communications 320 Overview (French Canadian) (PDF)

Case Studies

Great Grooming Meets Rich Communications at The Headgame (PDF)

Technical Documentation

Cisco Unified Communications 320W for Small Business

Install and Upgrade Guides (Quick Start Guides and Safety Warnings)

Cisco Small Business UC320W Quick Start Guide (PDF - 290 KB)
Cisco UC320W Pre-Installation Workbook (PDF - 160 KB)
Regulatory Compliance and Safety Information for Cisco UC320W (PDF - 14 MB)

Maintain and Operate Guides (Administration Guides)
Cisco Small Business Unified Communications UC320W Administration Guide (PDF - 3 MB)

Technical References (Application Notes for special deployment scenarios)
Adjusting Your Browser Settings to Choose a Language for the Cisco UC320W Configuration Utility (PDF - 260 KB)
Deploying Mediatrix® 4400 Digital Gateways with Cisco Unified Communications UC320W (PDF - 240 KB)
Using Cisco UC320W with Windows Small Business Server (PDF - 380 KB)

Release Notes (Release Notes and Open Source Documentation)
Open Source Used in Cisco UC320W (PDF - 810 KB)
04/Apr/2011 Release Notes for Cisco UC320W Firmware Version 2.0.6(10) (PDF - 110 KB)