What are the Best Phone & Communication Systems for Small Businesses?

The Best Phone & Communication Systems for Small Businesses.

Having a phone and communication system that suits your small business helps significantly improve company productivity. With clear communication, speaking to your employees and clients is a breeze, and you’ll worry less about connectivity issues and system malfunction. Though there are various systems available for purchasing, finding the perfect one to match your small business can be tricky. If you’re having problems looking for a system that works for your brand, this article will help you narrow your search.

Before purchasing a system, you need to consider the following circumstances first:

  • The current size of your business – tells you how many users are needed.
  • The size of your office space – determines whether you need a cloud-based and virtual system or not.
  • System features – indicates what setup will help you get the most out of your phone system.
  • Business growth – will the system cope with your brand’s future trajectory in terms of the number of employees and workload?
  • Usage – answers the questions where you’ll use the system and how often?

Types of Phone and Communication Systems for Your Small Business

Phone Systems


What makes 8x8 phone systems great for small businesses is that they’re easy to use and they’re hosted in a cloud. Cloud hosting occupies less space because everything’s connected through the internet, so you won’t have to deal with any wires or heavy hardware. 8x8 also has multiple dedicated data centers across the globe that provide automatic and transparent failover. So long as you have good internet connection, 8x8 phones will give you continuous and clear service. What’s more, 8x8 has a mobile app for iOS and Android devices. This gives you the ability to:

  • Receive calls from your business line
  • Make video calls
  • Instant message with co-workers and employees
  • Check online voicemail
  • Send and receive online faxes even when you’re not physically in the office.

Panasonic KX-TGF382M

The Panasonic KX-TGF382M includes 2 cordless handsets that can be expanded up to 5 per base station. It offers smooth and crisp audio, even when your environment is noisy. It has class 1 Bluetooth, which covers 100 meters (300 ft.) and allows simultaneous communication for:

  • Cell1 and Cell2
  • Cell1 and landline
  • Cell2 and landline

It also comes with an Android app that you can use to view email, social media, and other cellphone alerts through your mobile devices. The Panasonic KX-TGF382M can sync up to two smartphones to make and receive cell calls with Link2Cell handsets. This device is equipped with a powerful battery backup system that’s capable of giving you up to 7 hours of call time whenever the power goes out.

Yealink W52P

The Yealink W52P phone system comes with a cordless phone that offers tons of office mobility. The system supports up to five handsets and comes with a crisp full-color display, class 1 Power over Ethernet (PoE) support and excellent battery life. The Yealink W52P allows you to:

  • Switch phones during a call simply by hitting the Options then Transfer button
  • Make announcements over the intercom
  • Transfer calls to multiple users

The Yealink W52P was designed with the small business user in mind and features quick-and-easy configuration.

Communication Systems


Voice over Internet Protocol (VoIP) works just like your traditional private branch exchange (PABX) system, but it costs less to install and run. VoIP doesn’t require you to have a phone because you can use it via a computer-to-computer connection, so long as you have the software and a fast internet connection. With VoIP, there’s no charge when making computer-to-computer calls – regardless of distance. There are several companies that offer free or low-cost VoIPs, so small businesses can easily include them in their budget.

Instant Messaging

Apps that offer instant messaging is an easy and low-cost communication solution for small businesses. Applications like Skype for Business provide users text communication, enabling employees to collaborate in real-time. To ensure that the communication remains uninterrupted, your internet connection should be able to support the number of workers in your small business.

You shouldn’t worry about not being able to find the perfect phone and communication systems for your small business. There are several brands and services that cater to the budget and size of your company. If you’re looking for excellent communication products in Connecticut and New York, contact LeBlanc Communications. We offer installation services, as well as maintenance and support to your networking and troubleshooting problems. We also carry communication products by well-known brands like Cisco and Panasonic. Give us a call at 203-938-8400 today.