Have you ever felt like the guy in the Verizon commercial who repeatedly asks "Can you hear me now?...Can you hear me now?" when you're on a call? I think we've all experienced the static and inconsistency of cell phone calls and many of us have probably experienced a bad connection in an office setting as well. Missing important sound bites of conversations can be downright irritating and when it comes to business; the nuisance can result in miscommunication, which could easily jeopardize relationships.
If you spend a fair amount of time on the phone at work, you realize that when a call isn't crisp or the caller's voice is muffled, you have to strain to hear what is being said. It's also hard to pick up emotions in a caller and to easily understand someone's accent. This experience is magnified on conference calls. Not only are you trying to overtax your hearing because of quality issues, but having many gathered around a conference table makes it hard to hear the faint talkers or know who is speaking. Voice quality does matter and luckily, technology has improved tremendously.
When VoIP first became popular, the claim to fame was how much money you could save over traditional phone lines (PSTN), and that still is relevant. But what VoIP initially failed to do was deliver better quality than PSTN lines. Enter wideband, or HD Voice telephony. In this case,hearing IS believing. The sound is crystal clear!
HD Voice transmits more of your voice sound waves through the phone. For the technical folks out there, the human voice measures 14kHz. Traditional phone lines only carry about 3kHz of the 14kHz. HD Voice systems can carry from 7kHz to 22kHz making your voice sound crisp and clear. The best way to describe this technology enhancement in simple terms is like going from an AM radio channel to CD quality music.
We invite you to hear the difference firsthand. Click on the image below to hear two samples of calls that were made from Norwalk to Redding. This first example, Standard voice, is using a regular AT&T phone line. The second, HD Voice, is using two HD Voice IP phones.
The benefits of using a system that has HD Voice are:
These benefits are critical for businesses who spend most of their day on the phone, especially, financial traders, recruiters, sales people, customer service representatives and more. HD Voice makes any business transaction sound better and convey more professionalism.
If you are interested in learning how you can can benefit with HD Voice, call LeBlanc Communications at 203-493-0267 or send me an email. We are always looking for a better way to Give Your Network a Voice!®.
Michael LeBlanc, Founder and CEO
LeBlanc Communications Group, Inc.